Dowell Equipment Services

Serving London, Ontario & Surrounding Areas

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Starting at $128

We charge a $128 diagnostic fee for a technician to visit your home, diagnose the issue, and provide a repair quote. This fee can be applied to your completed repair.

Professional Repairs

Our technicians strive to complete repairs on the first visit. If a part needs to be special-ordered, then we'll schedule a return visit to complete the repair once it arrives.

Dependable Workmanship

We fully stand behind our repair services. This is why we offer a 90-day warranty on parts and labour, so you can rest assured that your satisfaction is our guarantee.

Reviews

Wayne Mann
Wayne Mann
1713385761
We had never used Dowell before. The serviceman came to our home on time as scheduled. He was pleasant, professional and personable. As it turned out, the issue with our standup freezer was too expensive to repair. When I booked the call, at no time was the cost offered by the Dowell rep. in hind sight I blame myself for not asking. Although the argument will be "It's the going rate", charging $150 for a 30-45 minute diagnosis is too expensive. I'm sure the vast majority of Canadians would love to earn $150/hr. Its no wonder the price of everything has skyrocketed. Greed will be our demise.
Had some work done on our Bluestar range and very very with service. Great start with calling and booking appointment to the actual work. These are now our appliance guys
Anna Sops
Anna Sops
1713282413
Excellent customer service. Brian was prompt, courteous, and honest. Price for repairing my dishwasher was reasonable and fair. Everyone I dealt with was kind and accommodating. Highly recommended.
Stephen Wilson
Stephen Wilson
1712341601
A very professional and friendly team that provided excellent service. Rob found the problem and provided the best value option to address it. The parts were available quickly and repair made to our satisfaction. A+ company.
George Pucula
George Pucula
1712261229
Excellent service for two appliances! Brian was able to get our stove working on his first visit. The dishwasher needed a replacement heating element to be ordered. Brian and Zack quickly replaced the heating element on the return visit! Jessica did a great job scheduling the repairs and the billing. Overall, a great experience!
Margie Crackel
Margie Crackel
1712257629
Phenomenal service!They responded very quickly to my on-line request, followed up with a phone call within a few short hours to schedule an appointment within 24 hours. The appointment booking was informative, thorough and extremely polite. The technicians were introduced via e-mail as well as text, advising they were en route. They arrived on time and were extremely professional and helpful. Every transaction was first-class. HIGHLY RECOMMEND Dowell Equipment Seervices. Thank you Jessica, Beau and Kilian.
John Thorp
John Thorp
1712172010
The Dowell repair team came promptly and worked quickly and thoroughly. Although the result was the unhappy one that the appliance can't be fixed because the critical part is no longer available, I was grateful to have this determined unambiguously and straightforwardly. It was a very good experience with Dowell: they will from now on be my first choice when I need help of this sort.
Michelle French
Michelle French
1712156057
Quick service, great communication and offered us choices that would help save us money. I appreciate businesses like that, that are honest and thorough with their clients. We are very happy and will definitely be contacting this business again if we need any other repairs. I highly recommend
Gary Joubert
Gary Joubert
1712074775
Beau was a delight to have service my Maytag dryer. He let me know when he was on his way, arrived and introduced himself. He was extremely friendly and set to work immediately. Beau diagnosed the issue, told me the cost of repair and had the part in the truck. It was replaced and checked. He cleaned out the built up lint. My dryer functions once again as a new dryer!Thanks Beau!
ARTIE OSTROWSKI
ARTIE OSTROWSKI
1711983322
I had a great experience. They called back and got me schedued in super quick. Service was professional. I'm glad to be able to use my dryer again! Thank you!
Ferg Ferguson
Ferg Ferguson
1711651199
Knowledgeable and friendly service. Diagnosed problem quickly and lined us up with a warranty program that will save a lot of money! Will call again 👙
Dave Coleman
Dave Coleman
1711586317
Top shelf service from start to finish. From phone call to completed job, polite, honest, quick and inexpensive. Cheers to good customer service in 2024!
barbara riddell
barbara riddell
1711555537
Service was just as solid as the first time Dowell Equipment helped me with machines! Arrived promptly, did the work efficiently and were very kind in the process.I keep this number in my favorites for sure!
colton diamond
colton diamond
1711421578
This company is incredible! My grandmothers fridge wasn’t working properly. She contacted Dowell and Jessica was able to send a technician out and repair the unit on site! Thank you Brian, and Jess! I would highly recommend Dowell for all appliance needs.
Karen Kramer
Karen Kramer
1711047885
Dowell Equipment Services was able to come and service my washing machine when it was convenient for me. Their technician Rob was amazing, he text me before arriving, he explained what he was doing and what he found, he was very friendly. Excellent service thank you! I would highly recommend Dowell Equipment Services!!
Michael Colvin
Michael Colvin
1711040182
Probably one of the best service calls we’ve ever had. Showed up durning the allotted time. Made quick work diagnosing problem and made the repair. I found Rob (the repair person) fast, friendly and efficient.
Tammy Campbell
Tammy Campbell
1710876396
Rob was very professional and patient during his service call. Definitely will continue reach out to Dowell services for our plumbing needs. 🌟
Kendra Shier
Kendra Shier
1710856969
Thank you to Bryan for his repair services on my washing machine! Thorough, kind and got the job done! Jessica had excellent communication back and forth while waiting for a part to come in and it was genuinely appreciated. Will definitely be using their services again as needed! Thank you to all! 🙏🏼
Ken A
Ken A
1710600514
We’d use DES again. They were quick to find time to fit us in for a gas range install on short notice. Arrived on time and were professional throughout. Explained the process and went above and beyond to for the job. Highly recommended.
Quick, Kind and Professional Team. Both Jessica and Beau were friendly and their customer service was second to none. The work crew kept a clean and tidy work area. They wore booties to keep my house clean. The turn around time was stellar. I would highly recommend this company. My oven has never been so efficient. Thank you Dowell Equipment Services.
Paul Thomas
Paul Thomas
1710441580
Super service!!!! I called at 9:30 about a problem with my fridge not cooling properly. By 2:00, the problem was diagnosed and repaired (fan had failed). Can't beat that for service!!
Casa Jackerson
Casa Jackerson
1710183551
The single best customer service experience I’ve had in a long time. Trustworthy, good value, honesty, timely and friendly are all attributes I would associate with this business. I do recommend and will use again when needed. Thank you Dowell.
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Common Appliances We Repair

Refrigerator

Dishwasher

Washing Machine

Range / Oven

Cooktop / Stove

Dryer

Microwave

Garbage Disposal

Top Brands We Repair