Dowell Equipment Services

Serving London, Ontario & Surrounding Areas

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Starting at $128

We charge a $128 diagnostic fee for a technician to visit your home, diagnose the issue, and provide a repair quote. This fee can be applied to your completed repair.

Professional Repairs

Our technicians strive to complete repairs on the first visit. If a part needs to be special-ordered, then we'll schedule a return visit to complete the repair once it arrives.

Dependable Workmanship

We fully stand behind our repair services. This is why we offer a 90-day warranty on parts and labour, so you can rest assured that your satisfaction is our guarantee.

Reviews

Excellent
4.9
The office admin person explained up front when the tech would arrive, how much they would charge to diagnose, and that the amount would come off the final repair bill if hired to fix the issue.Beau was scheduled to come between 9 and 1 for the diagnostic and showed up by 9:15, preventing me from having to wait around all day like a certain Red-coloured national telecom company. He listened to my concerns, identified the issues immediately, and sourced the parts for the repair over the phone in front of me. He then let me know they would call back early the next week and schedule a repair date once the parts arrived.We booked the appointment for a day that worked for me, got the work done right away, and received an invoice with a reasonable charge on it on the spot. Beau was friendly, attentive, thorough, and very kind to my overly friendly golden retriever to boot.10 out of 10, highly recommend Dowell Equipment Services to all of my friends. Good, affordable appliance repair people are hard to find and they have good ones here.
Response from the owner: Jeremy,Thank you for the glowing review. We're very grateful for your kind and honest words and we're so pleased to know that our company has exceeded your expectations. Thank you for choosing us, and entrusting us with your fridge along with your further support.Always here if need us again in the future, please stay safe and take care.Dowell Team πŸ™‚
Very professional and quick from the time I called till I got service within an hour. Zach was amazing fixed the issue quickly and was so friendly. Found the problem quickly went to get parts then came back in a timely manner. I would use them again and recommend them to all!
Response from the owner: Diane,We all thank you very much for taking the time to share your glowing review about Zach, along with your further support, we truly appreciate it. We're always here if needed again in the future, please take care and stay safe.Dowell Team πŸ™‚
Had a clothes dryer repair done. Amazing service, prompt, reliable, and full clarity on all fees and charges prior to commencing the work. Would highly recommend.
Response from the owner: Joshua,Thank you so much for your kind and glowing review along with your further support, we truly do appreciate it. We're so happy to hear that everything went well from start to finish and if you ever need anything else please don't hesitate to reach out again. Please take care and stay safe!Dowell Team πŸ™‚
Zach (tech) was very helpful in explaining everything he was doing and showed me exactly what was wrong. Very knowledgeable and professional! Jessica (admin) was pleasant to deal with in setting up the appointment and taking care of the paperwork. Would highly recommend!!
Response from the owner: Kristen,Thank you so much for your positive, kind and glowing review, along with your further support we all truly appreciate it. You were such a pleasure and we're so happy to hear that everything worked out from start to finish. Always here if needed again in the future, please take care and stay safe!Dowell Team πŸ™‚
I have nothing but excellent things to say about Dowell Equipment Services! The receptionist Jess was kind, helpful, bubbly and such a pleasure to deal with! I knew right then that I had called the right company! And my positive experienced continued with an awesome service technician named Brian! So pleasant to deal with and very knowledgeable! He explained the problem with my washing machine in layman’s terns, was courteous and fixed the issues perfectly! I think both Brian and Jess should get a raise! ☺️ I would definitely recommend Dowell to family members and friends!
Response from the owner: Lisa,We thank you so much for your kind, honest and glowing review along with your further support, the team truly appreciate it and it was an absolute pleasure. Thank you for giving us a chance, so happy you did and we're here anytime you need us. Please take care, stay safe and thank you again! Dowell Team πŸ˜€
Great service! Very professional. Jessica is amazing and is the definition of Customer Service. Communication was excellent. Rob and Zach were very knowledgeable and professional. I received a text when the technician was on his way with a photo of the person - loved this! I would highly recommend this company.
Response from the owner: Carole,Thank you so much for your glowing review, along with your further support. We all truly appreciate it! Your always such a pleasure and we're so happy that Zach and Rob were able get your washer up and running again. Always here if you need us in the future, please stay safe and take good care.Dowell Team πŸ™‚
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Common Appliances We Repair

Refrigerator

Dishwasher

Washing Machine

Range / Oven

Cooktop / Stove

Dryer

Microwave

Garbage Disposal

Top Brands We Repair