Dowell Equipment Services

Serving London, Ontario & Surrounding Areas

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Starting at $118

We charge a $118 diagnostic fee for a technician to visit your home, diagnose the issue, and provide a repair quote. This fee can be applied to your completed repair.

Professional Repairs

Our technicians strive to complete repairs on the first visit. If a part needs to be special-ordered, then we'll schedule a return visit to complete the repair once it arrives.

Dependable Workmanship

We fully stand behind our repair services. This is why we offer a 90-day warranty on parts and labour, so you can rest assured that your satisfaction is our guarantee.

Reviews

Alf Goodall
Alf Goodall
1680702483
Dowell Equipment is very responsive - they replied quickly to the quote request, showed up when they said they would, immediately identified the issue and provided options on how to proceed. The repair itself went quickly and our dishwasher is as good as new. Throughout it all, they communicated extremely well and Beau and his apprentice were friendly and responsive. Absolutely recommend them!
Beau & Bryan Came out they ran a diagnostic on our dishwasher found out what was wrong, They were able to tell us that day how much it was going to be to install the part as well as the part itself. They came back a couple days later with the part fixed her up and we're good to go. They were both very professional we would call them again.Thanks Guys
Scott Moon
Scott Moon
1679325963
Sent in a contact request to inquire about removing our old dishwasher and installing our new dishwasher. Received a call almost right away from Jessica. She was amazing on the phone, helping us set up an install date and time, even coming to St Thomas to complete the install. Beau and Brian arrived early in their service window and they did an amazing job!!! They were super easy to talk to while they worked away. Our New dishwasher looks great!!!! Thanks for your Help. We really appreciate it. We highly recommend Dowell Equipment. Scott and Laura Moon.
upkar dhinsa
upkar dhinsa
1677694586
Very courteous and knowledgable and prompt technician. The came,they diagnosed and they fixed what more can you ask. They are my go to business as far as appliances go.
V Stannard
V Stannard
1676649239
Very prompt service, friendly tech that was very informative on what the issue was with my washer. I would recommend Dowell to friends and family, and will use again.
John Gross
John Gross
1675443604
Great sevice on my old washer that has finally died after 10 years of yeoman service at a commercial location. Beau and his team of staff will keep my next one going this long I'm sure.JohnMassage addict london
We called Dowell Equipment Service to install a part we had puchased from another appliance repair company. We had purchased the part when our washing machine was acting up but once the part came in the washing machine was working fine. When the machine started acting up again we called the company who we had purchased the part from and they were closed for a month.Dowell came and did a full diagnostic routine on the machine and installed the part. They gave us a break down of pricing before installation and put the machine through another round of test once the part was installed. They were professional, were clear in their communication, quick and efficient with their work. We will definitely call them in the future
Tanya Spruyt
Tanya Spruyt
1674762751
Our daughter told us about this company. I am glad. They were quick responding to my call. Personnel very friendly and efficient. Answered my questions. I would definitely use them again if needed.
Fixed my very old dryer - problem was diagnosed efficiently and explained well to me. New part installed and the dryer is working good as new. Thanks.
Elaine Weaver
Elaine Weaver
1674230673
My washing machine was not draining. Dowell was here the next morning. Meanwhile I had discovered the cause quite by accident when the lid of my top load washer banged close and the water started to drain!! They immediately knew it was a worn switch and had it replaced and working within 15minutes. Great service. I have to admit I was a little startled at the $302 price but it certainly is less than a new washer and the service was excellent and I certainly couldn't do the job myself. I certainly don't mind paying for service and expertise.
Shiva Khademi
Shiva Khademi
1673923682
We had no heat coming from the broil element in our Samsung gas range. We called Dowell equipment services and they gave us a quick appointment time and they came on time and let us know when they were on their way. They did the diagnostic and were knowledgeable and explained everything to us. They fixed the issue right there as it was a burned wire in the back of the stove and were a reasonable price. Would use again and recommend.
Charlene Clarke
Charlene Clarke
1673549758
Excellent customer service, my request was answered and handled, in less than an hour I was able to solidify a service call. The technician was quick and thorough. They make payments very easy. SUPERB!
Bradley Gleed
Bradley Gleed
1673364783
Tech always professional and thorough by sharing information on the process for diagnosis as well as most economical way to repair replace. Never tries to convince you to perform unnecessary service and advises you of best path to take based on your best interest and not his. Highly recommend.
Jessica Hilborn
Jessica Hilborn
1673296897
We were very impressed with the service provided by Beau/Jessica and their team.Returned phone calls and scheduled appointments mean so much today as a customer.Great job Team - thank you for fixing the dryer for us and the amazing service!
Excellent company, highly recommend! Used Dowell twice and both times their team was professional, friendly, and knowledgeable. From scheduling the appointments, to having my appliances diagnosed & repaired everything met or exceeded my expectations. Pricing was fair, especially given how well all phases of my service call were handled. Techs that arrived wore booties, were courteous, and were an efficient & effective team. Can’t say enough about these folks, had to give them a shout out. Keep up the excellent work!
Wilson Mor
Wilson Mor
1672955470
Very impressed by the reps at Dowell Equipment Services. I found them to be open and responsive to my questions, and supportive about options to repair/replace our fridge. Would definitely call them again for other repair services down the road.
Dave Wilkins
Dave Wilkins
1672247497
Contacted Dowell Equipment Services just before Christmas and were very prompt in getting back to us.Were able to not only diagnose the issue but had the parts in stock to get us up and running.Would definitely recommend them and use them again in the future.
Joe Rylett
Joe Rylett
1671759921
Excellent Team! They had my stove diagnosed and fixed in no time and even saved me a ton of money my good old fashion repair instead of just replace! These folks know what they're doing. I never leave reviews but they are fantastic! Thank you again!
Ashley Rozell
Ashley Rozell
1671240735
I was experiencing issues with my fridge not cooling on a Thursday evening. I called Dowell Friday morning spoke to Jessica and they had someone at my door within a few hours. The two gentlemen who fixed the issue were great! They got right to work, explained and fixed the issue. This company puts the customer first. Thank you very much Jessica and Beau. Really appreciate it!
Cindy Kissau
Cindy Kissau
1671042506
Excellent service. Quick to come out and diagnose and able to return within the week to replace parts. Also looked at another appliance to diagnose problem. Friendly and knowledgeable.
Micah Church
Micah Church
1670866249
I 100 percent recommend Beau and his team. The professionalism and honesty are top notch. 2 years ago Beau came out when we had an issue with our dryer. He charged a reasonable price and it is still working well to this day. Just last week our front load washer drum became lodged and would not spin. We called him up and he came out for a service call. He was very upfront and said he could do the repair but that in his opinion its better get a new one as the repair is costly and a new machine would be a few hundred more. I always appreciate when someone who could be making more money off me looks out for my families best interest, instead of looking for money for themselves. I will always recommend Beau.
glen winegarden
glen winegarden
1670674478
Beau and Brian were great with the service call. They were considerate and well mannered using boot covers indoors and explaining everything during the examination. I highly recommend using their service. Thank you.
Stacey Barager
Stacey Barager
1670265245
Very courteous and very friendlyThey responded to my request extremely quickly with very friendly service my washer was looked at same day awesome and fixed in a very timely manner. Very professional and I would totally recommend Dowell Equipment Services.
Amerah E
Amerah E
1669747269
Five stars! Very thorough analysis to help understanding the issue. Amazing customer service and highly reasonable fees. Would highly recommend to anyone.
David Atkinson
David Atkinson
1669246803
Excellent communication with Jennifer at the office . Problem was quickly identified and a quote provided by Beau.Part immediately ordered and repair date set up. Would recommend this company.
Jill Fowler
Jill Fowler
1669051112
Beau is fantastic so is Jessica who fitted me in early Monday after I had a flooded kitchen on the weekend. Beau diagnosed & fixed the problem quickly at a reasonable price. I am forever grateful!
Amanda Liotta
Amanda Liotta
1668809153
After the service call and due to our fridge still being in warranty, it made sense to go with the manufacturer. However, the service guy was so helpful I wish I could have used him!
Tori Berk
Tori Berk
1668788585
Our 2.5 year old Kitchen-aid oven gave out on us and Dowell was so helpful start to finish. It wasn’t an easy fix but they were able to get it up and running again for us. It was a 10/10 customer experience and we would absolutely use them again and reccomend them to friends.
Sara Marshall
Sara Marshall
1668712201
My experience with Dowell was great. From my first call to the finished work. Beau, the technician did a great job. He arrived within the window of time I was scheduled, he was friendly, he informed me of what he was doing and the cost as he went. He was prepared with the part that was needed to fix my oven and he worked efficiently. I would definitely use their services again.
Aimee Vodden
Aimee Vodden
1668126023
Thank you Beau!!! Amazing job!! Very impressed !!! we were out a washing machine for over a month tried a guy before who wasted our time... Beau came with everything he needed to fix our washing machine in no time! Will use this company again!!
Linda Dixon
Linda Dixon
1667596393
Beau arrived on time and did an assessment of the problem with our fridge. He determined the issues and provided an estimate which was reasonable. It included parts and labour. He completed the service and repair and cleaned up everything. One day later the fridge is working perfectly. Highly recommend Dowell!
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Common Appliances We Repair

Refrigerator

Dishwasher

Washing Machine

Range / Oven

Cooktop / Stove

Dryer

Microwave

Garbage Disposal

Top Brands We Repair