Dowell Equipment Services

Serving London, Ontario & Surrounding Areas

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Starting at $128

We charge a $128 diagnostic fee for a technician to visit your home, diagnose the issue, and provide a repair quote. This fee can be applied to your completed repair.

Professional Repairs

Our technicians strive to complete repairs on the first visit. If a part needs to be special-ordered, then we'll schedule a return visit to complete the repair once it arrives.

Dependable Workmanship

We fully stand behind our repair services. This is why we offer a 90-day warranty on parts and labour, so you can rest assured that your satisfaction is our guarantee.

Reviews

Lara T
Lara T
1708462460
A family member recommended Dowell Equipment Services based on her own positive experience with them and I’m glad she did. Brian did an excellent job and went above and beyond to understand the issues with my washer and repair it.Jessica was great on the phone and follow up was was friendly and prompt.
Brian was professional, efficient, and knowledgeable when helping us with our washing machine. I would highly recommend Dowell to anyone especially if Brian is the technician helping you.
Excellent service in every way. Accurate diagnosis of problem. On time as scheduled. Good communication with customer. Receipts for payment sent immediately. Will recommend.
Alicia Rosati
Alicia Rosati
1708017398
Had such a great experience with Dowell Equipment Services! We had a commercial washing machine that needed repairs and were struggling to find a company in London willing to take on this task. Thankfully we found Dowell and they did not hesitate to help out!They are extremely transparent and are so easy to get ahold of. Jessica is one of the kindest people I have ever spoken to and she was beyond helpful in setting up the repair! They are quick, knowledgeable, trustworthy & made the process so easy.I absolutely recommend Dowell Equipment Services and will definitely be using them again if needed!!
The diagnosis fee is not inexpensive but the problem was found and corrected (new circuit board was required). Took me all of 5min to install it myself vs. paying the $250 installation fee.
Very helpful and professional, this is the third appliance they have helped us with (our fridge this time) ... great communication. Made everything easy while I was away for work and a busy mama of 3! Thank you so much for you advice and help
Excellent service. Trustworthy, honest and upfront about all the diagnosis, work required and cost. Very knowledgeable and diligent as well. These guys are the real deal. Highly recommend!
The repairmen/service techs arrived during the “assigned” timeframe. They were courteous and wore booties over their shoes. They explained everything. Then they repaired the dryer and cleaned it out! They also cleaned up everything in and around the laundry room before they left. Thank you so much guys!👏
Johnny Mac
Johnny Mac
1706120376
My experiences with Dowell Services have been excellent. That includes a service call last spring. The same technician, Brian, was here then and today. Brian went right to work, diagnosed the problem and made the repairs. He was polite and did the job efficiently and offered tips to get the most out of our washer. I will use Dowell the next time we need appliance repairs and hope I would have Brian back again. Also, when I called in for service I received a prompt and courteous call back. I rate Dowell very high all around.
Rudy Singh
Rudy Singh
1705957684
Rob was courteous and very cooperative in his approach to effect the repairs. He seemed competent in his diagnostic assessment, and gave advice and explanation regarding the repairs which he could not realise, as the repairs were related to plumbing. Though he was not able to effect any repairs and had to bill me for attending and to diagnose, I would definitely recommend him again should I have to call upon DOWELL in the future.
Daniel Mcinnis
Daniel Mcinnis
1705623027
Very fast and efficient service. Friendly, staff with good advice. Communication was great and a positive, professional experience overall. Thanks a lot!
Tod Warner
Tod Warner
1704484025
Friendly, quick service. Very knowledgeable. Had another service come twice and they still didn't fix problem. Beau Dowell came, detected problem and fixed it right away. Would highly recommend.
Randy Telford
Randy Telford
1704398039
I contacted Dowell after a bad experience with another service company. From the moment I spoke to Jessica on their service desk I knew our experience would surpass our expectations. Beau our technician was a pleasure to deal with. He had a good understanding of what the issue was and ultimately resolved the problem. I would recommend Dowell to anyone seeking appliance repair services.
Beau and the team at Dowell Equipment Services, were amazing to deal with, I highly recommend. I previously used another company to fix my gas stove and they replace a piece that did not need fixing. Putting me out of pocket a good amount of money. Thus was hesitant to use another company, but Dowell surpassed every doubt I had. Diagnosed the correct issue within minutes and had it fixed before the holidays.
I am not one to write reviews but I definitely had to for this experience.I have a Samsung Fridge and an over-the-range Microwave that bought konked out within a few days of each other and will over the Christmas Holidays. Beau was able to repair my fridge on the spot. My over-the-range microwave, a Kenmore and well over 20+ yrs old, Beau was able to determine exactly what part needed to be replaced and unfortunately that part is no longer available. While Beau was there I had him look at my other fridge (Frigidaire) that stopped making ice and dispensing water last year. I had someone take a look at it who told me the motor that makes the ice was shot and it would be cheaper for me to replace the fridge. He took his $100+ dollars charge for the house call and left. Turns out, Beau found the issue within 15 mins of doing a diagnostic on the fridge. He ordered me the part and I will have my fridge working again by next week. He saved me from having to buy a 2 new fridges. I am so grateful. Best Christmas/New Year gift ever. I will recommend Dowell Equipment Service to anyone and everyone. They are quick to come, have excellent customer service and are very affordable. Clearly they are there for the customers first and will do whatever possible to make your experience with them, enjoyable. I have to mention that I was very impressed that once Beau came in, he quickly put shoe covers on, even though I have ceramic flooring throughout. It's a little thing but it sure made a good impression on me. I will never deal with anyone else but the Dowell team and I recommend them 100%.
stuart travis
stuart travis
1703165143
Brian was very personable and professional. Although the problem was more serious than originally thought, he didn't give up. Ultimately I decided to go a different route and buy a new dryer. No sense throwing good money after bad. All is good and if I ever need a appliance repair, I will definitely call again. Not to mention I will definitely refer them to my friends.
April Caro
April Caro
1703030183
Very pleasant experience from start to finish! Jessica was very cordial and helpful when setting up the service call. Everything went smoothly with Brian the technician. He explained everything he was doing very thoroughly, he was polite, and worked very efficiently. I wouldn't hesitate to recommend this company!
Phenomenal customer service from the time I placed the call until the time the technician (Rob L) left my home. Very knowledgeable and reasonably priced. Rob also took the time to educate me on some of the features of my machine. Will definitely use their services again!
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Common Appliances We Repair

Refrigerator

Dishwasher

Washing Machine

Range / Oven

Cooktop / Stove

Dryer

Microwave

Garbage Disposal

Top Brands We Repair