Dryer Repair Service

Serving London, Ontario & Surrounding Areas

Starting at $98

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Google Rating
4.8
Based on 129 reviews
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Fully Licensed & Insured

Fully Stocked Trucks

Guaranteed Satisfaction

Bradley B.
Bradley B.
16:48 01 Oct 21
I contacted the office and dealt with Jessica, who was fantastic. She promptly ordered the part and called me when it came in to schedule an appointment the same week. The guys showed up on time and were courteous and professional. Good price, honest work, Great people. I will highly recommend.Update:The last repair was for a glass stove top replacement.We have had them in again to repair our dishwasher. Beau diagnosed the problem correctly and the parts were in quickly. The repair was done right the first time.I have dealt with other repair companies in the past and none have come close to the quality and service of Dowell. I will deal with only these great people for any future repairs.
Dave Kent
Dave Kent
20:19 30 Sep 21
We had Dowell do some work on our fridge. They had good communication throughout our experience, showed up on time, completed the work at a fair price, and were pleasant to deal with.
gwen shantz
gwen shantz
23:22 20 Sep 21
Dave came to check out my furnace. He was very professional and let me know that a part would have to be replaced at a later date. Very good price also. I would recommend this company.
Cynthia Kueneman
Cynthia Kueneman
17:44 20 Sep 21
I was impressed by their professionalism. Upon arrival, they assessed my oven and provided me with options for repair. Once they had the igniter installed, they looked for possibly ways to improve the manner in which it worked. They were able to do all that within 20 minutes of entering my home. Great job!
Steve Young
Steve Young
19:05 17 Sep 21
From the first call to the repair these guys were very professional and courteous and made the whole process seem so easy. The repairmen had my dryer pulled apart and diagnosed in minutes, and repaired quickly. I highly recommend this company!
Simon Worth
Simon Worth
20:38 09 Sep 21
Prompt and on time - diagnosed my issue and were quick. They couldn't do much for me - as the product is no longer available for the part I need, but gave me some tips and tricks to keep it running until I get a new dryer.
Margie Crackel
Margie Crackel
17:23 30 Aug 21
Phenomenal service!They responded very quickly to my on-line request, followed up with a phone call within a few short hours to schedule an appointment within 24 hours. The appointment booking was informative, thorough and extremely polite. The technicians were introduced via e-mail as well as text, advising they wer en route. They arrived on time and were extremely professional and helpful. Every transaction was first-class. HIGHLY RECOMMEND Dowell Equipment Seervices. Thank you Jessica, Beau and Kilian.
Michelle L
Michelle L
18:39 24 Aug 21
Beau was very friendly and professional! He was knowledge and knew exactly what the issue was and was prepared with the replacement part and fixed it very quickly. We will definitely use this company again!He was also great with my dog which was a bonus! 😄
Colleen Bottcher
Colleen Bottcher
20:08 17 Aug 21
Beau Dowell is the best appliance repair guy I ever met. He fixed my stackable drier problem by himself. He actually took the entire thing apart. He works fast & you can tell he knows exactly what he is doing. I would recommend him in a heartbeat. His price was also very reasonable.
Val Williams
Val Williams
19:31 13 Aug 21
Very pleased with this company! Very professional and trustworthy. Bo did a great job analyzing the problem and repairing it. Would absolutely recommend this company.
Sarah H
Sarah H
17:28 13 Aug 21
Fantastic experience from start to finish. My washer broke upon returning from vacation and I was able to book a service call the next day. The problem was diagnosed and fixed in a timely manner for less than I was expecting to pay. Highly recommend.
Dorothy Warren
Dorothy Warren
22:56 06 Aug 21
My Dad came home after a lengthy hospital stay and is still recovering. We have a lot of laundry needs as part of the recovery and his gas dryer stopped producing heat. When I scheduled the service call the details of the process and the pricing structure were thoroughly explained. They had someone out very quickly and Beau was so considerate toward my Dad, who in his younger days would have fixed most things around the house himself. The office manager was professional, kind and helpful in getting the repair scheduled ASAP after the part had arrived. I was impressed with the level of communication at all steps through the process and every commitment made was kept. I trust and appreciate the service we received and I feel the price was more than fair. Although as a rule I do not write reviews I felt compelled to acknowledge Dowell Equipment Services and would not hesitate to both use them again or recommend them to others.
Reveal Cannabis
Reveal Cannabis
10:30 23 Jul 21
Friendly and tenacious. We had Beau come out to look at a washing machine that was making a ridiculous noise. At first, he didn't think he was going to be able to fix it but he spent some time with it and grabbed a couple of different tools and took us from a $700 repair (or a new washer) down to $300. He was extremely friendly and explained everything well. If you need something fixed, call this man. He's fantastic!
Duncan Harrop
Duncan Harrop
16:00 14 Jul 21
Our refrigerator stopped cooling and the freezer stopped freezing. Jessica was amazing and managed to schedule Beau to us within 2 hours. Beau was fantastic, he diagnosed the issue immediately and then recommended we use the LG out-of-warranty service. He did not charge us for the visit; he was the consummate professional. We highly recommend Dowell for all appliance repairs; they will definitely be our go to service for any future appliance issues. They really deserve more than 5 stars!
Christopher James Fowler
Christopher James Fowler
04:24 07 Jul 21
Used him on my personal home. He's the guy you want to use. Super professional and a clever problem solver. PREVIOUS COMMENTS***Beau (Dowell) is the best. Used him multiple times and he’s prompt, professional, fair and very decent.
Rebecca Cramer
Rebecca Cramer
19:00 06 Jul 21
Right from my first call, through completed service, this was a fantastic experience! Quick, efficient, friendly and courteous!Beau was willing to answer all of my questions, and took the time to explain what had happened and needed to be done.Hopefully it will be awhile, but I will be a returning customer!
Susanne Goudswaard
Susanne Goudswaard
14:02 22 Jun 21
Replacement for ice makerI was very impressed with the level of professionalism and quick and accurate diagnosis of the problem. Jessica is friendly and excellent at coordinating appointments. I was also very impressed with Beau and his attention to detail. He informed us of the cost of the parts and ordered them right away. I would highly recommend this company.
Victoria Ross
Victoria Ross
14:12 21 Jun 21
Although my part did take a while to come in (not anyone's fault), I found Beau to be friendly and got the job done. No complaints! And Jess kept me up to date along the way. I would absolutely call them again!
Sam Warren
Sam Warren
12:52 15 Jun 21
Beau from Dowell serviced our Miele dishwasher. He was most professional, friendly and competent. He persevered until he resolved and repaired our leaking dishwasher. Great job Beau!
Tyler Ball
Tyler Ball
11:42 31 May 21
We had a leaking washer and called Dowell Equipment Services along with a few other places. The other places quoted us double what this ended up costing or told us to just buy a new washer without even bothering to make a service call first. Then we called the Dowells and the difference was night and day.I spoke to Jessica over the phone and she was incredibly helpful in setting up a time for Beau to stop by to assess the problem. They are quite the team, and the customer service is excellent!The leak was temporarily fixed that day, and the parts were ordered in immediately, and everything was handled professionally. We will certainly be using their services in the future. Highly recommend them!
Emily Meerveld
Emily Meerveld
15:32 28 May 21
I highly recommend this business! I contacted multiple different appliance services for a full appliance set up in a brand new house. Dowell Equipment Services was by far the friendliest, most accommodating, fastest and most affordable option I could find. The front desk receptionist and I are on a first name basis due to constant unknowns of house closing dates and problems with appliance delivery. She was lovely and understanding throughout the entire process! Not to mention the actual set up of every appliance was extremely quick and Beau was a very cool and personable guy!11/10 if you’re someone who’s looking for help with your appliances this is the business for you.
Carr Lee
Carr Lee
13:35 20 May 21
I called 5-6 other places to have our lint trap replaced (no actual repair, just the part replaced). Everyone said they we had to pay for a tech to come out to see the part and examine everything. Just to replace a part which I had the number for, we had to pay over $100 to have someone come out and look at the broken lint trap. I called Dowell and spoke with Jessica. I sent her a photo of the model number sticker. She is so wonderful. She sourced the part for us, I paid over the phone, and it came within a week. She was so patient and kind. We picked up the part and now everything is working again. Highly recommend working with Dowell.
Mike Bourdage
Mike Bourdage
17:47 17 May 21
Great job, other then waiting on our part because of the pandemic. Good service and kept us in the loop for information on our shipment of parts. Highly recommended.
Stephen Wilson
Stephen Wilson
23:38 28 Apr 21
A very professional and friendly team that provided excellent service. Beau found the problem and outlined any options. When a part had to be ordered, Jessica kept us informed and setup a return appointment as soon as the part came in. A+ company.
Paula Finnigan
Paula Finnigan
19:31 14 Apr 21
Amazing communication and updates throughout the whole process . A+ customer service and 100% confidence in the repair being done correctly . Will only ever use this company for any house repairs !
Randy Dafoe
Randy Dafoe
21:10 08 Apr 21
Great guy, knowledgeable and quick work as well, and no charge for call backs which is rare. Problem solved with dishwasher fridge door repaired I’m very happy.
Drew McCallum
Drew McCallum
14:11 31 Mar 21
Beau and Jessica from Dowell Equipment Services were excellent to deal with. I had multiple connection points with Jessica to confirm timing, and rescheduling when the part for my broken dryer wasn't readily available. Beau was very professional and great to deal with. He was very open in explaining (and showing) the issue with our dryer and what needed to be fixed. I would highly recommend DES and would use them again without hesitation.
Lisa Estrada
Lisa Estrada
13:57 29 Mar 21
Excellent and friendly service, prompt, explained the problem, available to come the next day, will be calling them again! I will also be telling all of my friends! Highly recommend! Thanks so much
Don Janzen
Don Janzen
00:01 13 Mar 21
Jessica quickly arranged for Beau to assess what was damaged on our stove/oven and provided a quote for the repair. We discussed the option of repair vs purchase new and we decided to proceed with the repair.We had a Covid-19 wait time from Whirlpool to receive the required part.Communication while we waited for the part from Whirlpool was appreciated and the waiting was frustrating and the conversations were warm, understanding and enjoyable.As soon as the part arrived Jessica arranged to have it installed. We made supper in it tonight and tomorrow will be back to baking cookies, sourdough.... Truly absence makes the heart grow fonder.Dowell Equipment Services are a joy to work with. We are grateful.
Travis Tribble
Travis Tribble
16:56 19 Feb 21
Timely, efficient, excellent customer service. I would HIGHLY recommend their services.Time Management:A time interval for arrival was provided, I was given prior notice shortly beforehand, and Beau showed up promptly (on the early end of the interval).Initial diagnostics was performed immediately, repair the next day, and returned within 2 hours upon request to address a possible issue (was assured everything was fine).Repair was completed efficiently. All electronic services were timely.Cost & Repair:Initial diagnostic cost was waived after agreement to repairs (competitive with the market). Full cost seemed reasonable, and parts vs. labour breakdown was provided in the invoice and receipt.Washer was repaired (support spring had broken) and the machine is now functional. Beau tested performance before leaving.Customer Service:Both Beau (repair technician) and Jessica (administrative assistant) exceeded expectations. Jessica was personable, attentive, and accommodating; furthermore, the electronic customer service was very helpful. Beau was very friendly, professional, and happy to explain the work or answer any concerns. He put in a lot of effort to ensure that the repair was done well and that I was happy with the service.
Felicia Sovereign
Felicia Sovereign
02:07 10 Feb 21
Amazingly fast service!! Posted on Facebook looking for someone and had a technician at my house the next day! Very professional and very polite. Will definitely use again in the future if I need to!!
Paulette Krisak
Paulette Krisak
21:15 09 Feb 21
Beau was knowledgeable about the appliance that needed repair and worked efficiently to troubleshoot the issue. He promptly sourced the parts and provided a quote.
Kerry Culp
Kerry Culp
21:57 04 Feb 21
Beau is responsive, on time, friendly and reasonably priced. I’ve had him repair both my gas oven and gas dryer and he does excellent work. Highly recommend!!
Laura Heffernan
Laura Heffernan
16:45 30 Dec 20
Very polite, knowledgeable, took time to make sure he was correct with diagnosis. We will be using his services again. A relief to find someone reliable ! Someone who believed in fixing something and not just throwing it out.
Minne Bouma
Minne Bouma
16:48 22 Dec 20
It was a great experience dealing with Dowell Equipment Services as Jessica was fantastic in speaking to on the telephone and booking the service call to Beau coming and diagnosing the problem, providing a quote to repair, and completing the repair in a very timely manner. Dowell Equipment Services will be my first call the next time that I need an appliance repair!
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Experienced Technicians
Fast Turnaround Times

Highly Rated

Types of Dryers We Repair:

Common Dryers Issues

Not Spinning

Not Running

Make Noises

Not Heating

Dryer Brands We Service:

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Dryer Parts We Replace:

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