Refrigerator Repair Services

Serving London, Ontario & Surrounding Areas

Starting at $118

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Google Rating
4.9
Based on 276 reviews
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Fully Licensed & Insured

Fully Stocked Trucks

Guaranteed Satisfaction

David Atkinson
David Atkinson
23:40 23 Nov 22
Excellent communication with Jennifer at the office . Problem was quickly identified and a quote provided by Beau.Part immediately ordered and repair date set up. Would recommend this company.
Jill Fowler
Jill Fowler
17:18 21 Nov 22
Beau is fantastic so is Jessica who fitted me in early Monday after I had a flooded kitchen on the weekend. Beau diagnosed & fixed the problem quickly at a reasonable price. I am forever grateful!
Amanda Liotta
Amanda Liotta
22:05 18 Nov 22
After the service call and due to our fridge still being in warranty, it made sense to go with the manufacturer. However, the service guy was so helpful I wish I could have used him!
Tori Berk
Tori Berk
16:23 18 Nov 22
Our 2.5 year old Kitchen-aid oven gave out on us and Dowell was so helpful start to finish. It wasn’t an easy fix but they were able to get it up and running again for us. It was a 10/10 customer experience and we would absolutely use them again and reccomend them to friends.
Sara Marshall
Sara Marshall
19:10 17 Nov 22
My experience with Dowell was great. From my first call to the finished work. Beau, the technician did a great job. He arrived within the window of time I was scheduled, he was friendly, he informed me of what he was doing and the cost as he went. He was prepared with the part that was needed to fix my oven and he worked efficiently. I would definitely use their services again.
Aimee Vodden
Aimee Vodden
00:20 11 Nov 22
Thank you Beau!!! Amazing job!! Very impressed !!! we were out a washing machine for over a month tried a guy before who wasted our time... Beau came with everything he needed to fix our washing machine in no time! Will use this company again!!
Linda Dixon
Linda Dixon
21:13 04 Nov 22
Beau arrived on time and did an assessment of the problem with our fridge. He determined the issues and provided an estimate which was reasonable. It included parts and labour. He completed the service and repair and cleaned up everything. One day later the fridge is working perfectly. Highly recommend Dowell!
Jeff McClinchey
Jeff McClinchey
14:24 18 Oct 22
We previously had used Dowell's services for our Dryer and it was great, so we had them come again when our Washer was done. Again, outstanding service. A wonderful company. I wouldn't hesitate to call on them or recommend them.
Frank Jessop
Frank Jessop
20:08 08 Sep 22
The first service call needed parts to fully repair our stove top. The parts were ordered and a follow up scheduled. It was competed as planned and its working great. Thank you again.I highly recommend your services.
kara Jenner
kara Jenner
15:56 07 Sep 22
I saw the reviews on this company and called them right away. I was very impressed with their customer service. Jessica and Beau were so help in a stressful situation. I thought I would have to replace my washer and they were so great and made the repairs quickly. Thank you so much. I appreciate your help and your amazing service.
glenna shaw
glenna shaw
22:08 06 Sep 22
Thank you so much Beau from Dowell Equipment Services. You were awesome, quick and informative. Dowell Equipment Services fit me in as quickly as possible over a holiday weekend to have my freezer looked at for repair. I will share your business with those seeking repair services! Thank you as well to Jessica for answering to doing a top notch service to get me in!
mary ma
mary ma
18:08 02 Sep 22
I like to send my thank you to Jessica for her phone consultation today with some ideas to fix my problem,. I needed a washer cleaning services, they do not offer but she spent time to provided some great ideas. I even did not expect Jessica call me back after my they missed my initial call. Jessica and dowell, you are the best. Maria
Sasha Scott
Sasha Scott
15:08 24 Aug 22
I had such a great experience with Dowell. I filled out online form and was contacted within the hour to book a visit. The person that called to book was lovely and helpful. But the real hero here was Bill the technician that came later that same afternoon to help service the freezer drawer. When the parts required weren’t available he worked hard for hours to fix the issue. He was so helpful and friendly. He did a fantastic job!!! I would recommend Dowell and Bill especially. Thank you!
Hayden Woodley
Hayden Woodley
18:37 23 Aug 22
You can tell the bad reviews are more about the person reviewing than the company. Jessica and Beau were extremely helpful, honest, and proactive. Couldn’t recommend them more highly.
Laura Rochford
Laura Rochford
15:06 05 Aug 22
On the first visit to check out what was going on we had Bill come out. He was punctual, nice and did a great job even explaining to my very curious kids what he was doing. He then told us how much the parts would cost and labour and we had him come back a week later. When he returned with the parts he needed, Beau also came along. Again they were on time, super friendly and even let the kids take peak into the freezer. They were fast and everything was fixed and is working well. We would highly recommend Dowel to anyone who needs a repair!
Peter Wilkins
Peter Wilkins
17:14 02 Aug 22
The service tech arrived at our home and proceeded to investigate the problem. He shared his findings noting a faulty part. This part is under warranty from a previous call so he left it to the warranty.
Marg Bowley
Marg Bowley
15:14 25 Jul 22
This is a true and honest business, they were upfront regarding cost and did not quit till they had an answer to the problem. We will be calling on their services for other issues with appliances, if and when needed.
Cathy Smith
Cathy Smith
13:35 25 Jul 22
We were super impressed with Dowell Equipment Services! From the moment we called and spoke with Jessica who was responsive and personable to the excellent service we received from the conscientious and affable owner, Beau - everything was top notch! Great service and communication, arrived early in the time frame; with texts, calls and/or emails to keep us informed. Highly recommend!
Chris McNorgan
Chris McNorgan
18:06 05 Jul 22
Appreciated that they arrived promptly within the service window and clearly explained the problem and the fix. They arrived with all necessary parts on-hand for issues with two appliances and were in and out in an hour or less.
gwen shantz
gwen shantz
19:36 23 Jun 22
I just had Dowell Equipment Services out to fix my refrigerator/freezer. Dave and his assistant found the problem in quick order. I would highly recommend them. Thanks guys.
Mary-Jane Burns
Mary-Jane Burns
15:05 14 Jun 22
Dowell Equipment communication is clear and concise. They work in a timely manner and they do a thorough inspection all while providing all of the appropriate and important details. The Gentlemen in which I had service my appliances were pleasant and efficient. I have had three appliances serviced by this company to date, and all three were fixed at a reasonable cost. I would most definitely use Dowell Equipment again if need be.
Jane Edwards
Jane Edwards
13:45 11 Apr 22
Excellent customer service! Jessica was friendly and thorough in booking an appointment. There was timely communication as to when they would arrive and the service was friendly and efficient. I highly recommend calling Dowell Equipment Services for appliance repair.
Jim Fisk
Jim Fisk
00:18 17 Mar 22
Much to our distress, the Ice Maker in our 10 year old refrigerator failed.After doing a bit of Googling and checking reviews, we called Dowell Equipment Services. Jessica was very helpful. She took all our info and even identified that replacement parts were available for order. She set us up with a service appointment one week later.Beau arrived (with a trainee) on time, explained what his diagnostic procedure would be and went to work. As expected, the Ice unit itself had failed and had to be ordered.The appointment to install the replacement unit was set for the next week.Again, Beau (and the trainee) arrived on time and quickly completed swapping the units.As promised, after about 24 hours, the ice bucket was starting to fill up with ice.We were very happy with the quality of work and will certainly use Dowell if necessary in the future.
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Experienced Technicians
Fast Turnaround Times

Highly Rated

Types of Refrigerators We Repair:

Common Refrigerator Issues

Not Cold

Makes Noise

Getting Warm

Water Leaking

Refrigerator Brands We Service:

Ready To Get Started?

Refrigerator Parts We Replace:

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