Refrigerator Repair Services

Serving London, Ontario & Surrounding Areas

Starting at $89

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Google Rating
4.9
Based on 97 reviews

Fully Licensed & Insured

Fully Stocked Trucks

Guaranteed Satisfaction

Reveal Cannabis
Reveal Cannabis
10:30 23 Jul 21
Friendly and tenacious. We had Beau come out to look at a washing machine that was making a ridiculous noise. At first, he didn't think he was going to be able to fix it but he spent some time with it and grabbed a couple of different tools and took us from a $700 repair (or a new washer) down to $300. He was extremely friendly and explained everything well. If you need something fixed, call this man. He's fantastic!
Duncan Harrop
Duncan Harrop
16:00 14 Jul 21
Our refrigerator stopped cooling and the freezer stopped freezing. Jessica was amazing and managed to schedule Beau to us within 2 hours. Beau was fantastic, he diagnosed the issue immediately and then recommended we use the LG out-of-warranty service. He did not charge us for the visit; he was the consummate professional. We highly recommend Dowell for all appliance repairs; they will definitely be our go to service for any future appliance issues. They really deserve more than 5 stars!
Christopher James Fowler
Christopher James Fowler
04:24 07 Jul 21
Used him on my personal home. He's the guy you want to use. Super professional and a clever problem solver. PREVIOUS COMMENTS***Beau (Dowell) is the best. Used him multiple times and he’s prompt, professional, fair and very decent.
Rebecca Cramer
Rebecca Cramer
19:00 06 Jul 21
Right from my first call, through completed service, this was a fantastic experience! Quick, efficient, friendly and courteous!Beau was willing to answer all of my questions, and took the time to explain what had happened and needed to be done.Hopefully it will be awhile, but I will be a returning customer!
Susanne Goudswaard
Susanne Goudswaard
14:02 22 Jun 21
Replacement for ice makerI was very impressed with the level of professionalism and quick and accurate diagnosis of the problem. Jessica is friendly and excellent at coordinating appointments. I was also very impressed with Beau and his attention to detail. He informed us of the cost of the parts and ordered them right away. I would highly recommend this company.
Victoria Ross
Victoria Ross
14:12 21 Jun 21
Although my part did take a while to come in (not anyone's fault), I found Beau to be friendly and got the job done. No complaints! And Jess kept me up to date along the way. I would absolutely call them again!
Catherine Dallas
Catherine Dallas
17:13 18 Jun 21
We needed to have our new gas dryer hooked up and Dowell responded quickly, even replacing the connection flex to the gas line (damaged when we unhooked the old dryer). Very pleasant technician and office staff. Thanks very much!
Sam Warren
Sam Warren
12:52 15 Jun 21
Beau from Dowell serviced our Miele dishwasher. He was most professional, friendly and competent. He persevered until he resolved and repaired our leaking dishwasher. Great job Beau!
Tyler Ball
Tyler Ball
11:42 31 May 21
We had a leaking washer and called Dowell Equipment Services along with a few other places. The other places quoted us double what this ended up costing or told us to just buy a new washer without even bothering to make a service call first. Then we called the Dowells and the difference was night and day.I spoke to Jessica over the phone and she was incredibly helpful in setting up a time for Beau to stop by to assess the problem. They are quite the team, and the customer service is excellent!The leak was temporarily fixed that day, and the parts were ordered in immediately, and everything was handled professionally. We will certainly be using their services in the future. Highly recommend them!
Emily Meerveld
Emily Meerveld
15:32 28 May 21
I highly recommend this business! I contacted multiple different appliance services for a full appliance set up in a brand new house. Dowell Equipment Services was by far the friendliest, most accommodating, fastest and most affordable option I could find. The front desk receptionist and I are on a first name basis due to constant unknowns of house closing dates and problems with appliance delivery. She was lovely and understanding throughout the entire process! Not to mention the actual set up of every appliance was extremely quick and Beau was a very cool and personable guy!11/10 if you’re someone who’s looking for help with your appliances this is the business for you.
Carr Lee
Carr Lee
13:35 20 May 21
I called 5-6 other places to have our lint trap replaced (no actual repair, just the part replaced). Everyone said they we had to pay for a tech to come out to see the part and examine everything. Just to replace a part which I had the number for, we had to pay over $100 to have someone come out and look at the broken lint trap. I called Dowell and spoke with Jessica. I sent her a photo of the model number sticker. She is so wonderful. She sourced the part for us, I paid over the phone, and it came within a week. She was so patient and kind. We picked up the part and now everything is working again. Highly recommend working with Dowell.
Mike Bourdage
Mike Bourdage
17:47 17 May 21
Great job, other then waiting on our part because of the pandemic. Good service and kept us in the loop for information on our shipment of parts. Highly recommended.
Stephen Wilson
Stephen Wilson
23:38 28 Apr 21
A very professional and friendly team that provided excellent service. Beau found the problem and outlined any options. When a part had to be ordered, Jessica kept us informed and setup a return appointment as soon as the part came in. A+ company.
Paula Finnigan
Paula Finnigan
19:31 14 Apr 21
Amazing communication and updates throughout the whole process . A+ customer service and 100% confidence in the repair being done correctly . Will only ever use this company for any house repairs !
Randy Dafoe
Randy Dafoe
21:10 08 Apr 21
Great guy, knowledgeable and quick work as well, and no charge for call backs which is rare. Problem solved with dishwasher fridge door repaired I’m very happy.
Drew McCallum
Drew McCallum
14:11 31 Mar 21
Beau and Jessica from Dowell Equipment Services were excellent to deal with. I had multiple connection points with Jessica to confirm timing, and rescheduling when the part for my broken dryer wasn't readily available. Beau was very professional and great to deal with. He was very open in explaining (and showing) the issue with our dryer and what needed to be fixed. I would highly recommend DES and would use them again without hesitation.
Lisa Estrada
Lisa Estrada
13:57 29 Mar 21
Excellent and friendly service, prompt, explained the problem, available to come the next day, will be calling them again! I will also be telling all of my friends! Highly recommend! Thanks so much
Don Janzen
Don Janzen
00:01 13 Mar 21
Jessica quickly arranged for Beau to assess what was damaged on our stove/oven and provided a quote for the repair. We discussed the option of repair vs purchase new and we decided to proceed with the repair.We had a Covid-19 wait time from Whirlpool to receive the required part.Communication while we waited for the part from Whirlpool was appreciated and the waiting was frustrating and the conversations were warm, understanding and enjoyable.As soon as the part arrived Jessica arranged to have it installed. We made supper in it tonight and tomorrow will be back to baking cookies, sourdough.... Truly absence makes the heart grow fonder.Dowell Equipment Services are a joy to work with. We are grateful.
Travis Tribble
Travis Tribble
16:56 19 Feb 21
Timely, efficient, excellent customer service. I would HIGHLY recommend their services.Time Management:A time interval for arrival was provided, I was given prior notice shortly beforehand, and Beau showed up promptly (on the early end of the interval).Initial diagnostics was performed immediately, repair the next day, and returned within 2 hours upon request to address a possible issue (was assured everything was fine).Repair was completed efficiently. All electronic services were timely.Cost & Repair:Initial diagnostic cost was waived after agreement to repairs (competitive with the market). Full cost seemed reasonable, and parts vs. labour breakdown was provided in the invoice and receipt.Washer was repaired (support spring had broken) and the machine is now functional. Beau tested performance before leaving.Customer Service:Both Beau (repair technician) and Jessica (administrative assistant) exceeded expectations. Jessica was personable, attentive, and accommodating; furthermore, the electronic customer service was very helpful. Beau was very friendly, professional, and happy to explain the work or answer any concerns. He put in a lot of effort to ensure that the repair was done well and that I was happy with the service.
Felicia Sovereign
Felicia Sovereign
02:07 10 Feb 21
Amazingly fast service!! Posted on Facebook looking for someone and had a technician at my house the next day! Very professional and very polite. Will definitely use again in the future if I need to!!
Paulette Krisak
Paulette Krisak
21:15 09 Feb 21
Beau was knowledgeable about the appliance that needed repair and worked efficiently to troubleshoot the issue. He promptly sourced the parts and provided a quote.
Kerry Culp
Kerry Culp
21:57 04 Feb 21
Beau is responsive, on time, friendly and reasonably priced. I’ve had him repair both my gas oven and gas dryer and he does excellent work. Highly recommend!!
Laura Heffernan
Laura Heffernan
16:45 30 Dec 20
Very polite, knowledgeable, took time to make sure he was correct with diagnosis. We will be using his services again. A relief to find someone reliable ! Someone who believed in fixing something and not just throwing it out.
Minne Bouma
Minne Bouma
16:48 22 Dec 20
It was a great experience dealing with Dowell Equipment Services as Jessica was fantastic in speaking to on the telephone and booking the service call to Beau coming and diagnosing the problem, providing a quote to repair, and completing the repair in a very timely manner. Dowell Equipment Services will be my first call the next time that I need an appliance repair!
barbara riddell
barbara riddell
18:53 08 Dec 20
Fast, friendly and efficient! Jessica was very helpful arranging the service. Beau got the job done super quick, went beyond expectations, was really tidy. An all around excellent experience. Would highly recommend!
Meli Grace
Meli Grace
17:00 18 Nov 20
I called Dowell Equipment Services to diagnose and repair my dryer. Beau was friendly and professional. His quote was reasonable, I decided to go ahead with the repair. The work has been completed and my dryer is functioning again! I will call them for future needs and would highly recommend them to others.
Humeira Tariq
Humeira Tariq
20:14 13 Nov 20
We used Dowell Equipment Services twice this year to repair our washer and dishwasher. Both times we found Beau to be prompt, knowledgeable and efficient. A thorough professional we would highly recommend.
Elissa Darling
Elissa Darling
18:10 10 Nov 20
Beau is friendly & efficient! I really appreciated how fast he was able to respond to our oven and washing machine issues; he was in and out in an hour! Highly recommend! 🙂
gwen shantz
gwen shantz
17:47 23 Oct 20
Dave came to check out my furnace. He was very professional and let me know that a part would have to be replaced at a later date. Very good price also. I would recommend this company.
kilian harding
kilian harding
02:01 30 Sep 20
Great customer service. The technician arrived within the time parameter, had no hesitation fixing our laundry units. Very professional and polite, kept up to covid-19 safety standards whilst doing repairs. Thank you DES!
Jaclyn Lonsdale
Jaclyn Lonsdale
19:32 04 Sep 20
Highly recommend. My fridge broke, I called them they were there within a few hours figured out the problem and returned the next day with the parts they needed. My fridge is fixed and working great. Very professional and courteous, reasonably priced as well.
Kevin Salomons
Kevin Salomons
22:33 18 Jul 20
I've dealt with Dave many times and he has always been so helpful. He always goes the extra mile to make sure the job is done perfect and makes sure that I am completely satisfied. I am so pleased by his professionalism that I have had him do work for my grandmother as well. Top notch service from D.E.S. HIGHLY RECOMMENDED.
Devon Hysen
Devon Hysen
16:47 12 Jun 20
If I could give ten stars I would. Professional, FAST, top notch communication and truthful. If you need HVAC or appliance repair Beau is wonderful.Will be recommending his company to everyone I know.
yvonne coulthard
yvonne coulthard
04:30 09 May 20
Quick response and tech came out next day. Good service overall just no communication afterward when asked about a receipt. No idea how they came to cost of repair but they did a good job. Just wish communication was better.
Kate Goodwin
Kate Goodwin
15:22 01 May 20
I called Dowell Equipment Services when my dryer stopped working. They were able to come quickly and diagnosed the issue right away. They fixed it on the same day and the price for the work was very fair. Very professional and tidy.
Teresa Scafe
Teresa Scafe
01:13 20 Dec 19
Very friendly, fast, reliable, affordable and efficient service. Fridge not working and came same day to repair. Let me know what was happening with repairs and parts ordered. Notified me of time frame when arriving and was on time. Fridge working better than it has in years. Would highly recommend his services for repairs.
craig little
craig little
14:33 05 Dec 19
Dowell Equipment Services has become the only service provider I will use. They provide quick reliable service, they are friendly, honest and reasonably priced.
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Experienced Technicians
Fast Turnaround Times

Highly Rated

Types of Refrigerators We Repair:

Common Refrigerator Issues

Not Cold

Makes Noise

Getting Warm

Water Leaking

Refrigerator Brands We Service:

Ready To Get Started?

Refrigerator Parts We Replace:

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Dowell Equipment Services
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