Washing Machine Repair Service

Google Rating

4.9

Based on 354 reviews

Dowell Equipment Services

4.9

1680702483

Dowell Equipment is very responsive - they replied quickly to the quote request, showed up when they said they would, immediately identified the issue and provided options on how to proceed. The repair itself went quickly and our dishwasher is as good as new. Throughout it all, they communicated extremely well and Beau and his apprentice were friendly and responsive. Absolutely recommend them!

Danielle Manders

1680109478

Beau & Bryan Came out they ran a diagnostic on our dishwasher found out what was wrong, They were able to tell us that day how much it was going to be to install the part as well as the part itself. They came back a couple days later with the part fixed her up and we're good to go. They were both very professional we would call them again.Thanks Guys

Colleen Joselyn

1679944690

Quick, professional and on time. Thanks

Marzena K

1679918611

Those guys are the best, excellent service from the first phone call to the end and they know their stuff and how to fix it too!

Syd Huss

1679579453

Such a great experience! Fast, professional, friendly and helpful.

Houda Farag

1679500921

Beau and Brian were on time, professional and made sure we understood what they were doing to get our dishwasher running again! We recommend 🙂

Scott Moon

1679325963

Sent in a contact request to inquire about removing our old dishwasher and installing our new dishwasher. Received a call almost right away from Jessica. She was amazing on the phone, helping us set up an install date and time, even coming to St Thomas to complete the install. Beau and Brian arrived early in their service window and they did an amazing job!!! They were super easy to talk to while they worked away. Our New dishwasher looks great!!!! Thanks for your Help. We really appreciate it. We highly recommend Dowell Equipment. Scott and Laura Moon.

Kevin Pruden

1678998391

Beau and Brian were great, explained the issue and repair was done quickly! Highly recommend this company. Will use them again!

Beth Wacasey

1678897401

Beau and Brian were polite , efficient and knowledgeable. I will continue to use the company for any future appliance repairs. Thank you gentlemen.

Steven M

1678377230

Beau and his team are legit . They've been prompt and professional

Barbara Reid

1677888150

Diagnosed an ERR message

Mark Helsten

1677872161

Courteous, friendly, and know their technical stuff. Highly recommended. Prompt as well. Repair done in about 24 hours after the contact was made.

Jenn Maciejowski

1677705742

Amazing Service, so fast, came and serviced all in one visit.Thank you so much !

upkar dhinsa

1677694586

Very courteous and knowledgable and prompt technician. The came,they diagnosed and they fixed what more can you ask. They are my go to business as far as appliances go.

Sue Jennings

1677081594

Excellent service. Beau was courteous and quick to get the jod done. I have used them before, and will continue to use them.

Margaret Wainwright

1676670261

great guys had it fixed right awaywill be calling Dowell for any other repairs

Brent van den Akker

1676664548

Kind courteous and professional. Would recommend to anyone.

V Stannard

1676649239

Very prompt service, friendly tech that was very informative on what the issue was with my washer. I would recommend Dowell to friends and family, and will use again.

Lynne Zarbatany

1676472051

Igniter was replaced on my gas oven very promptly and efficiently. I wouldn't hesitate to rehire Dowell for future appliance repairs.

John Gross

1675443604

Great sevice on my old washer that has finally died after 10 years of yeoman service at a commercial location. Beau and his team of staff will keep my next one going this long I'm sure.JohnMassage addict london

Connie Allard

1675267910

Fast, friendly & dependable service…will definitely recommend you to others 😊!

Sandy Cullen

1675123646

Dealing with Jessica in the office was a treat… very pleasant and helpful

Elizabeth Picotte

1674914490

We called Dowell Equipment Service to install a part we had puchased from another appliance repair company. We had purchased the part when our washing machine was acting up but once the part came in the washing machine was working fine. When the machine started acting up again we called the company who we had purchased the part from and they were closed for a month.Dowell came and did a full diagnostic routine on the machine and installed the part. They gave us a break down of pricing before installation and put the machine through another round of test once the part was installed. They were professional, were clear in their communication, quick and efficient with their work. We will definitely call them in the future

Tanya Spruyt

1674762751

Our daughter told us about this company. I am glad. They were quick responding to my call. Personnel very friendly and efficient. Answered my questions. I would definitely use them again if needed.

Joshalyn LeDrew

1674573144

Fantastic service, quick turnaround. Very pleased

Ken Fischer

1674473158

They were early and were very professional and explained the problem and fixed it without having to come back. Great service.

Alexandra Soltan

1674342094

Fixed my very old dryer - problem was diagnosed efficiently and explained well to me. New part installed and the dryer is working good as new. Thanks.

Elaine Weaver

1674230673

My washing machine was not draining. Dowell was here the next morning. Meanwhile I had discovered the cause quite by accident when the lid of my top load washer banged close and the water started to drain!! They immediately knew it was a worn switch and had it replaced and working within 15minutes. Great service. I have to admit I was a little startled at the $302 price but it certainly is less than a new washer and the service was excellent and I certainly couldn't do the job myself. I certainly don't mind paying for service and expertise.

Natasha F

1674162227

Incredibly helpful, friendly and just all around fantastic service. Will definitely recommend and use again for future repairs.

Patti Taylor

1674090323

Excellent

Jacqueline

1674055413

Service was fast and efficient. Our oven was fixed during the initial service.

Sheli Wyatt

1673986866

Dishwasher repair. The problem was diagnosed the day following the work order and completed promptly. I would recommend this business

Paul Pinnell

1673972673

Very professional and great service. Would recommend them

Shiva Khademi

1673923682

We had no heat coming from the broil element in our Samsung gas range. We called Dowell equipment services and they gave us a quick appointment time and they came on time and let us know when they were on their way. They did the diagnostic and were knowledgeable and explained everything to us. They fixed the issue right there as it was a burned wire in the back of the stove and were a reasonable price. Would use again and recommend.

Bruce Lapare

1673910260

Great all around service. Highly recommended.

Charlene Clarke

1673549758

Excellent customer service, my request was answered and handled, in less than an hour I was able to solidify a service call. The technician was quick and thorough. They make payments very easy. SUPERB!

Jay McKillop

1673446341

Really professionally run company. I'd highly recommend.

Bradley Gleed

1673364783

Tech always professional and thorough by sharing information on the process for diagnosis as well as most economical way to repair replace. Never tries to convince you to perform unnecessary service and advises you of best path to take based on your best interest and not his. Highly recommend.

Jessica Hilborn

1673296897

We were very impressed with the service provided by Beau/Jessica and their team.Returned phone calls and scheduled appointments mean so much today as a customer.Great job Team - thank you for fixing the dryer for us and the amazing service!

Marshal Hemmings

1673020473

Excellent company, highly recommend! Used Dowell twice and both times their team was professional, friendly, and knowledgeable. From scheduling the appointments, to having my appliances diagnosed & repaired everything met or exceeded my expectations. Pricing was fair, especially given how well all phases of my service call were handled. Techs that arrived wore booties, were courteous, and were an efficient & effective team. Can’t say enough about these folks, had to give them a shout out. Keep up the excellent work!

Wilson Mor

1672955470

Very impressed by the reps at Dowell Equipment Services. I found them to be open and responsive to my questions, and supportive about options to repair/replace our fridge. Would definitely call them again for other repair services down the road.

Stacey Kemp

1672863584

Fast, reliable and professional service

Glen McAfee

1672417370

Easy to schedule, clearly explained issue and a fair price. Thanks! Will use them again, highly recommended.

Sar Hofer

1672339122

So helpful, kind, and got the job done! went beyond to help w another issue as well 🙂

nerd pill

1672260035

Professional kind quick service. Will call them again and recommend to friends.

Dave Wilkins

1672247497

Contacted Dowell Equipment Services just before Christmas and were very prompt in getting back to us.Were able to not only diagnose the issue but had the parts in stock to get us up and running.Would definitely recommend them and use them again in the future.

Joe Rylett

1671759921

Excellent Team! They had my stove diagnosed and fixed in no time and even saved me a ton of money my good old fashion repair instead of just replace! These folks know what they're doing. I never leave reviews but they are fantastic! Thank you again!

Ashley Rozell

1671240735

I was experiencing issues with my fridge not cooling on a Thursday evening. I called Dowell Friday morning spoke to Jessica and they had someone at my door within a few hours. The two gentlemen who fixed the issue were great! They got right to work, explained and fixed the issue. This company puts the customer first. Thank you very much Jessica and Beau. Really appreciate it!

Cindy Kissau

1671042506

Excellent service. Quick to come out and diagnose and able to return within the week to replace parts. Also looked at another appliance to diagnose problem. Friendly and knowledgeable.

Tammie Smith

1671029862

My dishwasher stopped working, and even though Bo could not fix it. (He did everything that he could)Bo and Jessica were nice and very friendly.

Micah Church

1670866249

I 100 percent recommend Beau and his team. The professionalism and honesty are top notch. 2 years ago Beau came out when we had an issue with our dryer. He charged a reasonable price and it is still working well to this day. Just last week our front load washer drum became lodged and would not spin. We called him up and he came out for a service call. He was very upfront and said he could do the repair but that in his opinion its better get a new one as the repair is costly and a new machine would be a few hundred more. I always appreciate when someone who could be making more money off me looks out for my families best interest, instead of looking for money for themselves. I will always recommend Beau.

glen winegarden

1670674478

Beau and Brian were great with the service call. They were considerate and well mannered using boot covers indoors and explaining everything during the examination. I highly recommend using their service. Thank you.

Alframpton27 Frampton

1670366290

Great service ,on time knowledgeable , and efficient, would recomend this service 100%

Kyle Childerhose

1670361053

Got back to us super quick, very knowledgeable.

Stacey Barager

1670265245

Very courteous and very friendlyThey responded to my request extremely quickly with very friendly service my washer was looked at same day awesome and fixed in a very timely manner. Very professional and I would totally recommend Dowell Equipment Services.

Brad Hevenor

1669843247

The service tech was professional and fixed the oven in a timely matter, very good results

Deborah Roukema

1669840275

Prompt reply, professional service, well priced.

Amerah E

1669747269

Five stars! Very thorough analysis to help understanding the issue. Amazing customer service and highly reasonable fees. Would highly recommend to anyone.

David Atkinson

1669246803

Excellent communication with Jennifer at the office . Problem was quickly identified and a quote provided by Beau.Part immediately ordered and repair date set up. Would recommend this company.

Jill Fowler

1669051112

Beau is fantastic so is Jessica who fitted me in early Monday after I had a flooded kitchen on the weekend. Beau diagnosed & fixed the problem quickly at a reasonable price. I am forever grateful!

Becky Jo Schindler

1669040847

Professional friendly on time clean and fast

Amanda Liotta

1668809153

After the service call and due to our fridge still being in warranty, it made sense to go with the manufacturer. However, the service guy was so helpful I wish I could have used him!

Tori Berk

1668788585

Our 2.5 year old Kitchen-aid oven gave out on us and Dowell was so helpful start to finish. It wasn’t an easy fix but they were able to get it up and running again for us. It was a 10/10 customer experience and we would absolutely use them again and reccomend them to friends.

Sara Marshall

1668712201

My experience with Dowell was great. From my first call to the finished work. Beau, the technician did a great job. He arrived within the window of time I was scheduled, he was friendly, he informed me of what he was doing and the cost as he went. He was prepared with the part that was needed to fix my oven and he worked efficiently. I would definitely use their services again.

Dominic De Sando

1668623710

Very professional service from start to finish. Thank you for all your help getting our dishwasher fixed! 10/10!

Aimee Vodden

1668126023

Thank you Beau!!! Amazing job!! Very impressed !!! we were out a washing machine for over a month tried a guy before who wasted our time... Beau came with everything he needed to fix our washing machine in no time! Will use this company again!!

Wendy Maurice

1667852928

Loved everything about their level of service from the first phone call to the service from Beau. Will definitely use again when the need arises.

Linda Dixon

1667596393

Beau arrived on time and did an assessment of the problem with our fridge. He determined the issues and provided an estimate which was reasonable. It included parts and labour. He completed the service and repair and cleaned up everything. One day later the fridge is working perfectly. Highly recommend Dowell!

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